With COVID-19 causing an explosion of alternate service models across the country and around the world—curbside pickup, mobile menu browsing, and contactless payment, and more—restaurant owners who weren’t already offering delivery have been presented with a confounding choice: should they execute delivery services in-house, or should they opt for one of an increasing number of […]
Author Archives: Zen Media
The rise of QR codes throughout restaurants in the U.S. during COVID-19
QR codes reduce literal touchpoints when consumers order and eat food, people who use mobile wallets purchase items at a 23% higher rate than those paying with a card or cash. They also spend 2.4% more on each purchase.
The touchfree revolution is upon us – learn from restaurants
Pre-COVID-19 QR codes were not heavily adopted in the restaurant industry, but now many brands have replaced physical menus with digital versions that guests can access by scanning the codes.
QR Codes: The Missing Piece for Restaurant Recovery
“A rise in consumer interest in contactless payment is making QR codes a powerful player for earning back guest confidence and loyalty,” said Rom Krupp, Founder, and CEO of OneDine.
How Restaurants are Building More Diverse Workplace Environments
As businesses, in general, become more aware of the importance of building a diverse, inclusive workforce, restaurants across the country are taking steps to ensure that their staff—from corporate headquarters to the waitstaff—is reflective of the communities they serve. Here are some ways in which restaurants across the country are working to build and maintain […]
3 Major Cities Outline Rules for Cold Weather Outdoor Dining in the COVID Era
Since the advent of COVID-19, restaurants across the country have been digging deep into their creative arsenals to find new ways to keep doors open and kitchens producing, and cash registers ringing in a world in which the rules seem to change with each passing day. In addition to delivery and curbside pickup and drive-thru […]
Restaurant Loyalty Programs: Are They Effective?
Restaurant owners have always known that if you reward loyal customers, those customers are more likely to stay loyal—and they might even bring more customers with them next time they visit. According to a Customer Engagement Technology Study conducted by Hospitality Tech, 45% of diners say that they’re more likely to select a restaurant if […]
Pandemic proof your craft brewery: This OneDine technology platform creates a contact-less visitor experience
As we roll out this technology, we are committed to remaining nimble and responsive to our guests’ needs. During this time of uncertainty, it is amazing to see how engaged our long time regulars feel as they come back to their home away from home
Trends to Watch in 2021: How the COVID-19 Pandemic is Changing the Restaurant Industry
The loss of jobs due to the COVID-19 pandemic, the shift to working from home, the need for social distancing, new health and safety regulations for food service establishments, and the growing strain on essential workers
The Future is Now: Eureka! Restaurant Group is the First Brand in the US to Debut Industry Leading Dining Technology
Eureka! embraces the future of hospitality with the launch of a ground-breaking, full-service contactless restaurant experience
