Is Your POS Provider Tariffing You?

Rom’s latest piece starts with a simple question: when a restaurant picks a POS, does it also hand that provider control over everything it buys afterward?

Integration fees tied to the real cost of APIs, certification, and support are fair, he argues. The problem starts when the charge stops tracking cost and instead becomes a percentage of another vendor’s revenue. At that point the fee can raise prices for operators, squeeze vendors out of the market, or keep new products from ever reaching the floor. The piece closes with the principles operators should expect from any platform, starting with owning their own data and choosing their own vendors.

Read the full article on LinkedIn.

Originally published on LinkedIn.