Dine-in service today feels like a balancing act—servers running between POS stations, guests waiting too long to order or pay, and managers watching table turns slow to a crawl.
It’s not a staffing problem. It’s a tooling problem.
That’s where OneDine’s OTG handhelds come in—putting power back into the hands of your staff and removing the friction that frustrates both guests and teams.
Here’s how handhelds are reshaping the in-restaurant experience.
1. Faster Ordering Means Happier Guests
The Friction: Guests sit down ready to order, but their server is tied up at another table—or stuck in line at a POS terminal.
The Fix: With OneDine OTG handhelds, servers can take orders tableside and send them directly to the kitchen in real-time. No delays. No double entry. No missed upsells. Guests get what they want, faster.
2. Real-Time Payments = No More “Check Dance”
The Friction: When it’s time to leave, guests end up waiting… for the check, for the card to be picked up, and then for it to come back.
The Fix: OTG handhelds let servers close checks at the table, right when the guest is ready. Contactless payments, tips, and loyalty capture—all handled on the spot.
3. Bigger Sections Without Burnout
The Friction: Short-staffed shifts mean servers are overloaded, guests are frustrated, and managers are constantly putting out fires.
The Fix: Because servers with handhelds aren’t running back and forth to a terminal, they can manage larger sections more confidently. That means fewer staff covering more ground—without sacrificing service.
4. Fewer Errors, Smoother Flow
The Friction: Mistakes happen when orders are handwritten or remembered, then entered later at the POS—especially during a rush.
The Fix: OTG handhelds eliminate the middle step. Servers enter everything once, in front of the guest, and it flows straight to the kitchen. Fewer errors. Faster food. Smoother ops.
The Bottom Line: Speed, Control, and Elevated Service
Handhelds aren’t about cutting corners—they’re about empowering your team to perform at their best.
With OneDine OTG:
-Servers turn tables up to 30% faster
-Average tips go up due to better guest attention
-Guest satisfaction improves thanks to faster, smoother service
-Your restaurant runs leaner—without sacrificing hospitality
The New Standard for Dine-In Operations
In a world where every guest expects more and every labor hour counts, OneDine’s handhelds deliver what operators need most: flow.
Less waiting. Fewer mistakes. More happy guests.
Want to see it in action? Check us out by scheduling your demo today!
