100% Contactless Ordering and Payment Solutions

More and more municipalities are mandating contactless ordering and payment as a requirement for remaining open. This means that the contactless solutions that have been critical for surviving disruption are now table stakes for doing business. OneDine® is the Easy-to-Adopt, App-free, Guest-side Solution for safely and conveniently serving guests, significantly reducing labor costs, optimizing your menu, enhancing your marketing, and more.

Here’s how Guest-side Contactless Solutions work!

Contactless Order and Payment Solutions

Tablet-based Contactless Order and Payment Solutions

  • Using a simple digital tablet, servers can place orders that are sent directly to your POS system, reducing the need for frequent trips to the register and freeing your team up to focus on delivering a world-class dining experience.
  • When the guest is ready to pay, the server can use the tablet-based solution to quickly and easily split the check for even the most complicated orders and provide contactless payment options to the guest via OneDine’s PurePay™ Text-to-Pay and Scan-to-Pay features.
  • OneDine’s tablet-based solutions drive cross-operational efficiencies and are incredibly easy to adopt because they interface seamlessly with your existing platforms and require minimal hardware investment. What’s more, they’re EMV and PCI compliant and eliminate 100% of fraudulent chargebacks.

Mobile-based Contactless Order Solutions

  • Once a guest is seated in your restaurant or venue, they simply tap their mobile device on an NFC-enabled sensor or QR code at their table, launching a digital menu.
  • Guests can browse the menu and easily order and reorder directly from their mobile device — no waiting on a server to provide menus or take their orders.
  • Orders are instantly fired to the kitchen, making the dining experience more efficient and freeing up your wait staff to focus on the guest experience. (After all, you should be waiting on your guests, not the other way around!)
Contactless Order Solutions

OneDine delivers guests personalized recommendations to inspire loyalty and drive sales

Guests can customize their OneDine profile to reflect their dietary and lifestyle preferences, including their favorite cuisines, dishes, spice levels, and much more. This allows them to receive trending offers or promotions on the items that most appeal to them.

OneDine Also Delivers Guest-side Contactless Payment Options

Guests seeking a contactless payment solution can close the loop on the entire experience with OneDine’s PurePay™ technology. Guests can easily split the check, pay per item, or pay in full, as well as add a tip, all from their device. PurePay™ provides two different options:

Scan to Pay Mobile Payment System

Text-to-Pay​

Text-to-Pay allows a team member to send an SMS link to your customer’s mobile device that prompts them to pay via Apple Pay, Google Pay, or credit card, all from their mobile device.

Scan-to-Pay​

Scan-to-Pay enables customers to initiate payment by using their phone’s camera to scan a QR code from a receipt or from your management tablet, or by checking-in with the table sensor (or scanning the table sensor).

Text to Pay Mobile Payment System

Why Now?

OneDine’s guest-side and server-side solutions are the answer to the fast-approaching future of a post-COVID-19 world. Now that customers have gotten a taste of safe, convenience-driven solutions such as contactless order and payment, curbside pickup, and more, there’s no turning back. Brands that adopt these solutions will be rewarded with loyalty and better positioned to rapidly recover and grow their business.

Contactless ordering and payment

Benefits of OneDine

Contactless
Menu Browsing

Guests can browse a complete or curated menu from their mobile devices.

Contactless
Ordering

Guests can place orders from their mobile devices, providing a touchless solution for both the guest and waitstaff.

Contactless
Payment

PurePay™ contactless payment solutions allow Text to Pay and Scan to Pay functionality to process payment from the guest’s mobile device.

Contactless Brand
Connection

Guests can engage through messaging, loyalty/rewards programs, customized offers, and surveys – all from their mobile devices.

Optimized
Labor Costs

OneDine’s handheld ServerApp provides contactless ordering with EMV capable payments and Scan-to-Pay functionality from within the tablet or via the table sensor.

OneDine can integrate with your existing POS System or provide an external, third-party interface for quick and easy implementation in as little as 24 hours. OneDine applications are EMV and PCI compliant and eliminate 100% of fraudulent chargebacks. Hardware investment is minimal (or in some case, not needed), and no guest app is required!

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