Enter the word “restaurant” into Google, and you’ll receive an endless list of headlines touting some variation of how COVID-19 has impacted the industry. Many stories focus on the shift from on-premise to off-premise service models that spread through the industry upon the first quarantines, restrictions, and closings necessitated by the pandemic. Off-premise options have […]
Author Archives: Zen Media
Top Restaurant Touchpoint Considerations in the COVID-19 World
With the advent of COVID-19 and the tumultuous consequences of its continued spread, the restaurant industry has been forced to drastically alter the way it thinks about cleanliness and sanitation in establishments. Sanitary procedures that more than sufficed in February were suddenly frighteningly inadequate in March. A host of previously overlooked restaurant touchpoints are now […]
8 Ways Technology Can Improve Food Safety
COVID-19 has not only elevated the importance of restaurant sanitation and food safety to new heights within the industry, it’s also increased public awareness of food safety and sanitation measures to equally high levels. Such safety measures are now even more vital to the safety of both restaurant staff and customers, and the public is […]
Are Restaurant Robots the Wave of the Future?
Science has slowly been catching up with science fiction, and robots are becoming an increasingly real presence in our world. They’re making important contributions in a wide range of applications including manufacturing, earth and space exploration, weaponry, and even surgery. But are robots poised to make a power play in the restaurant industry? Let’s find […]
7 Tips for Keeping Staff Safe and Healthy
As we navigate the peaks and valleys of the spread of COVID-19, we’ve all paid particular attention to the expert-recommended guidelines for keeping ourselves and our families safe from contracting the virus. For business owners, however, there are a host of other concerns and COVID guidelines to keep in mind as they struggle to keep […]
Should Restaurants Consider Keeping Delivery In-House Instead of Using a Third Party?
With COVID-19 causing an explosion of alternate service models across the country and around the world—curbside pickup, mobile menu browsing, and contactless payment, and more—restaurant owners who weren’t already offering delivery have been presented with a confounding choice: should they execute delivery services in-house, or should they opt for one of an increasing number of […]
The rise of QR codes throughout restaurants in the U.S. during COVID-19
QR codes reduce literal touchpoints when consumers order and eat food, people who use mobile wallets purchase items at a 23% higher rate than those paying with a card or cash. They also spend 2.4% more on each purchase.
The touchfree revolution is upon us – learn from restaurants
Pre-COVID-19 QR codes were not heavily adopted in the restaurant industry, but now many brands have replaced physical menus with digital versions that guests can access by scanning the codes.
QR Codes: The Missing Piece for Restaurant Recovery
“A rise in consumer interest in contactless payment is making QR codes a powerful player for earning back guest confidence and loyalty,” said Rom Krupp, Founder, and CEO of OneDine.
How Restaurants are Building More Diverse Workplace Environments
As businesses, in general, become more aware of the importance of building a diverse, inclusive workforce, restaurants across the country are taking steps to ensure that their staff—from corporate headquarters to the waitstaff—is reflective of the communities they serve. Here are some ways in which restaurants across the country are working to build and maintain […]
