There’s no question the pandemic has resulted in the need for digital transformation at break-neck speed. However quick you had to jump, guests still expect a seamless experience. Having slow load times, looking off-brand, or an overall “clunky” experience can have devastating results for brands who have been forced to move into the digital space. […]
Background: BelAir Cantina is a Mexican-fusion restaurant best described as “Oaxacan meets L.A. food truck” style cuisine, served in a lively, California-style cantina. Situation: BelAir Cantina’s online ordering system didn’t support throttling (the ability to proactively set limits to orders), causing them to get slammed on busy days – particularly on Cinco de Mayo when they […]
Guest Post: Anil Grandhi, Founder & CEO of AG FinTax For restaurant executives across the nation, the historic Restaurant Revitalization Fund (RRF) signified a light at the end of the tunnel. The RRF has set aside $28.6 Billion to give to the restaurant industry, which was hit with tremendous hurdles by the COVID-19 pandemic. Of […]
The internet has made it possible for more new businesses than ever to enter the market, it’s also made it possible for more of them than ever to thrive
The rapid evolution of contactless and order ahead technology and the unique payments opportunities now found in casual dining, malls, parking lots, virtual food halls, hotels, and everywhere in between.
Enhance the guest experience through this new digital interaction and ensure that we could give our guests a safe, simple, and seamless experience during their entire stay.
The internet has made it possible for new businesses to enter the market successfully, and it’s also made it possible for them to thrive–even if they’re competing against big, established brands.
Sensor technology is now a staple in parking lots, letting restaurants without a drive-through setup serve customers who order food and pay for it without leaving their car
Restaurant staff can digitize orders that come in via phone by typing the order and guest information into the point-of-sale, then the order and guest record is automatically pushed
Keep our staff safe and give our guests a safe, simple, and seamless experience, but still keeping the customer service experience in mind.