Tips from the 3 leading industry leaders have for improving customer experience, capitalizing on new opportunities, and incorporating innovative technology.
Author Archives: Zen Media
4 Technologies Every Restaurant Will Need by the End of 2020
The restaurant industry has undergone an unpredicted revolution this year, largely due to the COVID-19 pandemic. When quarantine regulations locked down the nation in March, restaurants were forced to shutter with little understanding of when they might reopen. Six months later, as lockdowns are lifted, many restaurants are trying to regain their footing. But customer […]
4 Contactless Payment Solutions for Restaurants
Like hundreds of industries across the world, the food and beverage business has been devastated by the COVID-19 pandemic. One chef told Time magazine in April that he estimated 75% of independent restaurants would not make it. The official figure remains to be seen as the world awaits a cure, but in the meantime, the […]
Eureka! to Test Completely Contactless Dining Experience
Eureka! is enhancing its high service guest-forward approach to hospitality empowering the guest to drive the experience from the comfort and safety of their own handheld smartphone.
4 Steps Movie Theaters Should Take To Reopen
Like restaurants, the very concept of movie theaters (sitting in an enclosed space in close proximity to a large group of people for an extended period of time) was obviously not one that could remain viable in a time of pandemic without a significant amount of creative adjustment. Contactless payment is just one of those. […]
10 Tips for Getting Back to a Full-Service Hotel
Hotel service has looked drastically different for the past several months. With the ongoing spikes and drops in coronavirus cases, changing state COVID-19 regulations, and growing customer demand for as much contactless service as possible, it’s hard to know what the path toward full reopening will look like. Here are 10 important things to consider. […]
The Future Of The Restaurant Industry
Top industry experts on their perspective of technology and trends that are shaping the industry during and post COVID-19
5 Ways a Good POS System Will Help Your Restaurant Succeed During the Pandemic
Of the many factors that can come together to make or break a restaurant, one that can sometimes be lost in the shuffle is a properly working, up-to-date POS system. While outstanding service and quality food are crucial to any restaurant’s success, the background chugging of the POS is what greases the rails to make […]
3 Future-Proof Technologies Every Restaurant Needs
Keeping up with technology is a business strategy whose value cannot be overstated. New technology is a major driver of progress, in general, and if you don’t keep tabs on it and put it to use, when appropriate, you can be sure that your competitors will. Here are some of the future-proof technologies that can […]
5 Health and Safety Issues Your Restaurant Customers Worry About
Thanks to COVID-19, restaurants have had to make a significant adjustment in the way they market themselves to the public. Related read: COVID-19 Regulations by State (Updated Daily) Traditionally, customers were most interested in the quality of your service and food, along with your location, hours, menus, etc. In these virus-wary times, though, the focus […]
