Author Archives: Zen Media

2020 has already been one of the spookiest years on record, for a number of reasons, but that won’t stop millions of Americans from dressing up and decorating and telling ghost stories around the backyard fire pit in celebration of the creepiest of holidays.  Yes, it’s almost Halloween, and while this year will certainly look […]

The food service industry was already working through some major technological changes when the pandemic hit.  The advent of COVID-19, and the closings and disruptions it’s caused, has done nothing to alter this technological course. In fact, it’s hastened the adoption of a number of tech solutions—contactless payment, online ordering—that might otherwise have taken years […]

The travel industry is one that’s been especially hard hit by COVID. As a result, the airport restaurant industry has also suffered through a vicious round of closings and layoffs.  Now that things have begun to open up a bit, how can airport foodservice vendors regain their footing? Here are a few strategies that might […]

The restaurant industry has undergone an unpredicted revolution this year, largely due to the COVID-19 pandemic.  When quarantine regulations locked down the nation in March, restaurants were forced to shutter with little understanding of when they might reopen. Six months later, as lockdowns are lifted, many restaurants are trying to regain their footing.  But customer […]

Like hundreds of industries across the world, the food and beverage business has been devastated by the COVID-19 pandemic. One chef told Time magazine in April that he estimated 75% of independent restaurants would not make it.  The official figure remains to be seen as the world awaits a cure, but in the meantime, the […]

Like restaurants, the very concept of movie theaters (sitting in an enclosed space in close proximity to a large group of people for an extended period of time) was obviously not one that could remain viable in a time of pandemic without a significant amount of creative adjustment. Contactless payment is just one of those. […]

Hotel service has looked drastically different for the past several months. With the ongoing spikes and drops in coronavirus cases, changing state COVID-19 regulations, and growing customer demand for as much contactless service as possible, it’s hard to know what the path toward full reopening will look like.  Here are 10 important things to consider. […]