Author Archives: Zen Media

Like hundreds of industries across the world, the food and beverage business has been devastated by the COVID-19 pandemic. One chef told Time magazine in April that he estimated 75% of independent restaurants would not make it.  The official figure remains to be seen as the world awaits a cure, but in the meantime, the […]

Like restaurants, the very concept of movie theaters (sitting in an enclosed space in close proximity to a large group of people for an extended period of time) was obviously not one that could remain viable in a time of pandemic without a significant amount of creative adjustment. Contactless payment is just one of those. […]

Hotel service has looked drastically different for the past several months. With the ongoing spikes and drops in coronavirus cases, changing state COVID-19 regulations, and growing customer demand for as much contactless service as possible, it’s hard to know what the path toward full reopening will look like.  Here are 10 important things to consider. […]

Of the many factors that can come together to make or break a restaurant, one that can sometimes be lost in the shuffle is a properly working, up-to-date POS system.  While outstanding service and quality food are crucial to any restaurant’s success, the background chugging of the POS is what greases the rails to make […]

Keeping up with technology is a business strategy whose value cannot be overstated.  New technology is a major driver of progress, in general, and if you don’t keep tabs on it and put it to use, when appropriate, you can be sure that your competitors will.  Here are some of the future-proof technologies that can […]

Thanks to COVID-19, restaurants have had to make a significant adjustment in the way they market themselves to the public.  Related read: COVID-19 Regulations by State (Updated Daily) Traditionally, customers were most interested in the quality of your service and food, along with your location, hours, menus, etc.  In these virus-wary times, though, the focus […]

In the last six months or so, restaurants across the country have had to fundamentally change the way in which they serve customers, and many have embraced contactless order and pay technology to help them find their way through the many changes.  One of the most significant ways in which technology is helping restaurants on […]