Restaurant owners have always known that if you reward loyal customers, those customers are more likely to stay loyal—and they might even bring more customers with them next time they visit. According to a Customer Engagement Technology Study conducted by Hospitality Tech, 45% of diners say that they’re more likely to select a restaurant if […]
Author Archives: Zen Media
Pandemic proof your craft brewery: This OneDine technology platform creates a contact-less visitor experience
As we roll out this technology, we are committed to remaining nimble and responsive to our guests’ needs. During this time of uncertainty, it is amazing to see how engaged our long time regulars feel as they come back to their home away from home
Trends to Watch in 2021: How the COVID-19 Pandemic is Changing the Restaurant Industry
The loss of jobs due to the COVID-19 pandemic, the shift to working from home, the need for social distancing, new health and safety regulations for food service establishments, and the growing strain on essential workers
The Future is Now: Eureka! Restaurant Group is the First Brand in the US to Debut Industry Leading Dining Technology
Eureka! embraces the future of hospitality with the launch of a ground-breaking, full-service contactless restaurant experience
Creative Ways Restaurants are Retaining Customers and Building Brand Interest
The pandemic has forced restaurants to shift everything from their operations to their marketing strategies. In addition to implementing contactless payment and mobile menu browsing solutions, here are some creative ways in which restaurants are retaining customers and building brand interest in these rapidly shifting times. Picture perfect The concept of “Instagrammable food” is nothing […]
Local restaurant launches contactless dining technology
From outdoor seating to touchless ordering, restaurants are adapting to the pandemic in many ways. Some restaurants are making the entire dining experience digital.
5 Factors to Create a New Normal For the Hospitality Industry
A recent study released by Multimedia Plus examined the impact of COVID-19 in the hospitality industry, focusing on issues relating to contactless technology, training, and health priorities. The study shone a light on the implementation of technology as well as operational procedures used by businesses to enhance safety as a result of the COVID-19 pandemic. […]
How to Increase Customer Confidence in Food Safety During COVID-19
One of the first, and possibly most enduring, consequences of the COVID-19 pandemic is significantly increased consumer focus on the issues of sanitation and safety in the restaurant industry. This, of course, is a primary reason that contactless ordering, mobile menu browsing, and other contactless technologies are being so widely adopted by restaurants across the […]
Ways Hotels Can Use Smart Data Analytics to Increase Business
Businesses in a vast variety of industries are embracing and relying on business analytics to improve the way they do business on a day-to-day basis, and the hotel industry is no exception to the rule. The use of data analytics is vital in the development of marketing strategies, enhancing productivity, and building customer loyalty in […]
This Is What Contactless Drive-Thru Done Right Looks Like
With the advent of COVID-19, the drive-thru, in conjunction with takeout and curbside pickup, has taken on a new significance throughout the country. But it’s not just a matter of traditional drive-thru anymore. Now “contactless” is the new watchword throughout virtually every service industry. Here are some tips on how to successfully implement a completely […]
