How Restaurants are Building More Diverse Workplace Environments

As businesses, in general, become more aware of the importance of building a diverse, inclusive workforce, restaurants across the country are taking steps to ensure that their staff—from corporate headquarters to the waitstaff—is reflective of the communities they serve.  Here are some ways in which restaurants across the country are working to build and maintain […]

3 Major Cities Outline Rules for Cold Weather Outdoor Dining in the COVID Era

Since the advent of COVID-19, restaurants across the country have been digging deep into their creative arsenals to find new ways to keep doors open and kitchens producing, and cash registers ringing in a world in which the rules seem to change with each passing day.  In addition to delivery and curbside pickup and drive-thru […]

Restaurant Loyalty Programs: Are They Effective?

Restaurant owners have always known that if you reward loyal customers, those customers are more likely to stay loyal—and they might even bring more customers with them next time they visit.  According to a Customer Engagement Technology Study conducted by Hospitality Tech, 45% of diners say that they’re more likely to select a restaurant if […]

Pandemic proof your craft brewery: This OneDine technology platform creates a contact-less visitor experience

As we roll out this technology, we are committed to remaining nimble and responsive to our guests’ needs. During this time of uncertainty, it is amazing to see how engaged our long time regulars feel as they come back to their home away from home

Creative Ways Restaurants are Retaining Customers and Building Brand Interest

The pandemic has forced restaurants to shift everything from their operations to their marketing strategies.  In addition to implementing contactless payment and mobile menu browsing solutions, here are some creative ways in which restaurants are retaining customers and building brand interest in these rapidly shifting times. Picture perfect The concept of “Instagrammable food” is nothing […]

5 Factors to Create a New Normal For the Hospitality Industry

A recent study released by Multimedia Plus examined the impact of COVID-19 in the hospitality industry, focusing on issues relating to contactless technology, training, and health priorities.  The study shone a light on the implementation of technology as well as operational procedures used by businesses to enhance safety as a result of the COVID-19 pandemic.  […]