In recognition of the importance and value of participating in our country’s democracy, OneDine has created a new company paid holiday that will happen every other year for the sole purpose of making it easier for our staff to exercise their right to vote. Again, this is paid time off so our employees may take […]
Author Archives: Linda Neukirchner
Case Study: California Grill! 7 Table Pop-Up Serves over 1400 guests in 30 Days with OneDine
Background: California Grill is a pop-up restaurant in Redlands, CA focused on providing the highest quality steak and lobster in a COVID-19 safe environment. They are open for the summer offering USDA Prime New York steak, North Atlantic lobster tails, ice-cold beer, and free french fries at every table. Challenge: California Grill focused on providing […]
Case Study: Eureka! Goes 100% Contactless with OneDine
Background: Eureka! is a 25-unit casual-dining brand based in California that offers guests a unique dining experience complete with 30 American craft beers on tap, an extensive selection of small-batch whiskeys, and regional wines in a contemporary atmosphere that is perfect for guests of all ages. Eureka! provides the surrounding community with a trendy, casual […]
Contactless Payment Equals Greater Consumer Spending, Now and Post-COVID
The way we pay for things has been evolving away from cash for years now. As we’ve moved from checks to credit cards to contactless payment, cash has been slowly becoming less and less relevant as more convenient forms of payment continue to emerge. Now, with the advent of COVID-19, another factor has hastened that […]
Customers’ Tech Expectations for Full-Service Restaurants Are Changing. Here’s How
The impact of the COVID-19 shutdowns and the quarantine in general on the restaurant industry cannot be overstated. The way restaurants do business, whether food truck, QSR, fast casual, or fine dining, fundamentally changed overnight, and those changes are not going away any time soon. As a matter of fact, many of the service model […]
3 Ways Food Halls are Working to Reopen Safely
Because of their massive size, multiple vendors, high customer traffic, and communal tables, food halls would seem to be poor candidates for successful reopening until the COVID-19 situation is well in hand. It turns out, however, that in some ways the multi-venue food hall model has proven surprisingly resilient as we move through COVID and […]
A Deep Dive Into Contactless Dining for Restaurants
As of May 2020, spending on food away from home was $20 billion below where spending was in January, according to Fortune. While that’s actually an improvement on figures from earlier this year, in March and April, it still isn’t the rebound the restaurant industry is looking for. The road to recovery will be a […]
8 Tips on How Contactless Menus can Help Improve Restaurant Sales
Today you can find digital menus at fast casual spots like McDonalds, coffee shops like Starbucks, and even some fine dining establishments, like Ruth’s Chris Steakhouse, which installed tabletop digital menus in reaction to the COVID-19 pandemic as a way to limit contact. But digital menus are also online, and allow you to interact with […]
5 Reasons Contactless Ordering and Payment Will Stay with Us—Even After COVID
A party of six comes to your restaurant for dinner. They enjoy a delicious meal, beautifully presented, and served with exquisite sociability and efficiency. Then it’s time for the nightly check dance. First, as the diners recline in satisfaction, the server swings by en route to another table and drops off the checks discreetly ensconced […]
How to Streamline Your Event Venue Concession Service With Contactless Ordering
Concessions are a significant contributor to the profits of any event venue. For fans, however, the prospect of leaving their seat in the heat of the action, be it a sports play or an amazing drum solo, and waiting in line to be served can negatively affect their likelihood of ordering that second (or third […]